iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.
General Information
Due to exchange rate fluctuations, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office in Singapore to see if you can import the items and if any additional licenses or permits are needed.
Customs Information
For information about customs, import duties, and more please visit: Singapore Customs
Starting January 1, 2024, a Goods and Services Tax (GST) of 9% will be collected on the import of every non-digital service and low-value goods (S$400 and below) by air and post. The 9% GST is included in the product price at iHerb and will be paid directly to the Inland Revenue Authority of Singapore (IRAS). No additional tax will be added at checkout. To learn more about the Goods and Services Taxes (GST) imposed by the Inland Revenue Authority of Singapore (IRAS), please visit their official website.
iHerb will not be liable for packages held or confiscated by customs.
Restrictions
At iHerb, we respect the rules and regulations of the Singapore government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances cannot be imported into Singapore: DHEA and products containing poppy seeds and hemp and yohimbine.
Shipping
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
| Carrier | Order limit | Tax & Duties | Tracking | Contact Info |
|---|---|---|---|---|
| CJ Singapore Express | Max $280.00 and 22lbs (10kg) | GST included, duty not included | Full tracking | +65-6228-9401 [email protected] |
| Singapore Post | Max $280.00 and 22lbs (10kg) | GST included, duty not included | Full tracking | +65-6228-9401 [email protected] |
| Ninja Van Singapore | Max $280.00 and 22lbs (10kg) | GST included, duty not included | Full tracking | https://www.ninjavan.co/en-sg/support [email protected] |
Contact Us
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